Bonuses
The moment you land on the Metaspins homepage, the welcome bonus is front and center. You see it again on registration and can choose to activate it on your first deposit. Here is how the bonus actually works.
Get a 100% bonus up to 1 BTC on your first deposit. There is no minimum deposit requirement, so the match applies whether you deposit $1 or 1 BTC.
What are the bonus terms?
- Wagering requirement is 40x
- You have 7 days to clear the wagering
- No win cap on the bonus and no withdrawal cap
- Maximum bet is $5 per spin while playing with bonus funds
- You have 60 days from registration to activate the bonus
- All slots contribute 100% to wagering
- Game shows contribute 50% to wagering
- All other games, including live casino, contribute 0%
We think the welcome bonus at Metaspins is solid. The 40x wagering is on the high side, but the lack of a win cap is unusual for a crypto casino bonus. That means any winnings are yours to keep, not capped at a multiple of the bonus.
Metaspins sportsbook bonus
There is also a sportsbook bonus for new customers. Deposit at least $10 (up to $25) and you get a free bet matching the deposit amount.
Activate the free bet and place a wager at odds between 1.75 and 10.00. If you win, you keep the full amount. If you lose, you get 100% of the stake back with no wagering. You have 7 days to use the free bet after activation.
VIP club
Metaspins runs a VIP club where you climb tiers as you play. You start at “Copper” and move up to “Bronze” once you have wagered $10,000.
Each tier ups your rakeback and unlocks rewards. Higher tiers add weekly and monthly deposit bonuses, and cashback kicks in at the upper levels.
One thing that stands out: you keep your VIP tier even if you take a break from the casino. Most rival programs reset inactive accounts.
Other promotions
Beyond the welcome offers, Metaspins runs several rotating promotions you can find under “Promotions” in the left-hand menu. The current lineup:
- Additional free bets
- Double VIP points on selected games
- Up to 120% rakeback
- Drops & Wins on Pragmatic Play games, prize pools up to 25,000 EUR
- Daily Lootbox
Look and feel
Like most crypto casinos, Metaspins runs a dark theme. Menus and buttons are in purple tones, which keeps navigation simple and clear.
There is a Metaspins app you can install directly from the homepage. It runs on Windows, iOS, and Android.
The site is straightforward to use. Registration only needed an email and password and took us under 30 seconds.
We spent about a day testing Metaspins on different devices: an iPhone, a tablet, and a Samsung Galaxy. Functionality, gameplay, and transactions worked the same on all of them, with short load times.
The trade-off with so many menu options is that the desktop layout can feel a bit busy. That is why Metaspins lands on 4 out of 5 for design and feel.
Games
Metaspins runs a varied library that leans heavily on slots. The casino lists over 7000 games from 70 studios, so you get the expected mix: megaways, jackpots, classics, themed slots, high and low volatility titles, and provably fair slots.
With 70 studios, you find both small niche developers and the biggest names in the industry. A sample of the studios on the platform:
- Big Time Gaming
- Blueprint Gaming
- Gamomat
- Play'n GO
- Pragmatic Play
- Quickspin
- Thunderkick
- Yggdrasil
- Relax Gaming
- NetEnt
- Novomatic
- Nolimit City
- Hacksaw Gaming
Five slots our team enjoyed at Metaspins:
- Barbarossa (Peter and Sons)
- Gates of Metaspins 1000 (Pragmatic Play)
- Duel at Dawn (Hacksaw Gaming)
- Book of Dead (Play'n GO)
- Bounty of the Seas 2 Hold & Win (Novomatic)
Metaspins also offers around 10 crypto-native games such as Plinko, Mines, Keno, Dice, and Diamonds.
Live casino
The live casino is powered by Evolution and Pragmatic Play Live, so the table-game lineup comes from the strongest providers in the segment.
Expect every staple: blackjack, baccarat, roulette, dice, sic bo, and more.
There is also a dedicated game shows section with 24 titles, including Sweet Bonanza Candy Land, Money Time, Ice Fishing, Crazy Time, and Mega Ball.
Licenses
Metaspins holds a Curaçao license issued under the regulator now known as the Curaçao Gaming Authority (CGA). The license obliges the operator to follow the basic CGA framework: tax compliance, anti-money-laundering controls, and KYC verification of customers.
When we tested Metaspins, we did not have to submit any KYC documents to play. Verification can still be requested when you cash out, especially on larger withdrawals or if the operator flags the account for review.
A Curaçao license sits in the middle of the international licensing spectrum. Player protection obligations are lighter than what you get from European regulators like the Malta Gaming Authority. The framework does not impose strict responsible-gambling tooling on its licensees, although Metaspins does provide deposit limits, time-out, and self-exclusion features anyway.
Security and responsible gambling
Metaspins comes across as more security-conscious than most crypto casinos we have tested. The site supports two-factor authentication and publishes clear information on how accounts are managed and protected.
There is also a dedicated complaints page, which is unusual. It explains how players can escalate disputes to the Curaçao Gaming Authority, which can make it easier to get help if something goes wrong with the casino.
On responsible gambling, Metaspins runs its own page with deposit limits, time-out, and self-exclusion tools. That feels more deliberate than the typical crypto casino, where responsible gambling gets a single line at the bottom of the homepage.
If gambling is causing problems, free international support is available through Gambling Therapy, which runs multilingual online groups and forums in 40+ languages. Common warning signs are playing longer than you intended or chasing losses.
Metaspins reputation and player reviews
Metaspins has a verified Trustpilot profile with a score of 2.1 out of 5 across 135 reviews. Most of those are negative. Players cite withdrawal issues, refund problems, and how customer support handles cases. Metaspins has only responded to about 15% of those negative reviews.
The picture on AskGamblers is different. There Metaspins shows 7.8 out of 10 across roughly 49 reviews. There are 5 complaints filed against the casino, all answered within 1 day and all marked as resolved. So the cases that get formally escalated do appear to get handled.
Payment methods
Metaspins accepts deposits in 12 different cryptocurrencies and processes withdrawals in Bitcoin only. To deposit, you pick a currency from a dropdown and a QR code appears, which you scan with your phone to send funds from your crypto wallet.
Here is the full list of supported cryptocurrencies on the deposit side:
- BTC
- USDT
- USDC
- ETH
- BNB
- XRP
- BCH
- TRX
- ADA
- LTC
- DOGE
- SOL
You can also buy crypto directly into your Metaspins account using Visa, Mastercard, Google Pay, Apple Pay, and SEPA bank transfer through third-party providers like Changelly, Swapin, and Onramper. The minimum deposit is roughly equivalent to a few cents.
When we tested Metaspins, we sent Bitcoin from our crypto wallet via the QR code. We also tested a Bitcoin withdrawal back to the wallet, and the funds arrived after about 1 hour.
We also tried buying crypto via Changelly with a Visa card. The funds landed on the casino account immediately, with no delays.
Do I have to pay tax on winnings at Metaspins?
Tax treatment of gambling winnings varies by country and by your tax residency. Some countries tax gambling winnings as ordinary income, others treat them as tax-free, and many trigger separate capital-gains rules when you convert crypto winnings to fiat. Check with your local tax authority or a qualified advisor for your situation, and see our crypto gambling tax basics guide for more context.
Customer support
We contacted Metaspins live chat to see how quickly an agent picked up. After about 5 minutes we were connected. We asked about account verification and withdrawal times and got clear, useful answers.
Email is the alternative if your question is not time-sensitive.
| Channel | Details | Response time |
|---|---|---|
| Live chat: | 24/7 | Within 5 minutes |
| Email: | support@metaspins.com | Within 6 hours |
Our rating for customer support is 3 out of 5. The live chat works well, but Metaspins lacks a help center or a proper FAQ section. Some information lives at the bottom of the site under terms and conditions, but it is thin.
Metaspins delivers a complete crypto casino with strong product breadth
Most things at Metaspins land on the positive side, especially the game library and the bonus structure. Even with the higher 40x wagering, the no-win-cap rule on the bonus is something many players will appreciate.
When we tested the casino, every transaction in and out worked without delays or issues. That matters more than any marketing claim.
The cautious note: Metaspins has a lot of negative Trustpilot reviews, while the AskGamblers picture is much better. The fact that complaints filed on AskGamblers are all marked as resolved is reassuring. It suggests the operator does respond when cases are formally escalated, even if day-to-day support visibility on Trustpilot is uneven.
